Q. What documents do I need for verification of my account?

Optimus Support

Last Update 7 months ago

  • Identification document: We accept National Proof of Identification (NIN), International passport, driver’s license, voters' card 

  • Identity confirmation (you would take a selfie; we use it in verifying your identity). 

  • Proof of residence (Any of these documents that show your house address in detail will be accepted; residence contract, voter's card, bank statement, driver’s license, Internet bill, PHCN bill, water bill, waste bill.  

  • Signature (You will be required to upload your signature or sign directly on the app). 

  •  We are mandated by the regulatory body to request these documents as means of customers’ verification.   

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